Shipping Policy

Last Updated: 15/07/2024

Shipping Policy

1.1 Processing Time

Orders are typically processed within 1-3 business days after payment confirmation.
During peak seasons or promotional periods, processing may take up to 5 business days.

1.2 Shipping Methods and Costs

Standard Shipping: 7-21 business days,completely free of charge

Express Shipping: 3-7 business days,the shipping cost is calculated based on the order weight and your location, and an additional 10% expedited fee is required. 

1.3 International Shipping

We ship to most countries worldwide.
Customers are responsible for any customs duties, taxes, and other import fees.

Please note that international delivery times may vary due to customs processing.

1.4 Order Tracking

A tracking number will be provided via email once your order has been shipped.
You can track your order on our website using your order number and email address.


Contact Us

If you have any questions about our Shipping & Refund Policy, please contact us:
By email:support@palitutu.com
Or
Via the contact form on our website
End of Shipping Policy